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How to Handle the "Problem" Board Member
By Gwendolyn S. Hailey, Esquire
A fully functioning Board of Directors of a
non-profit organization is essential for growth and continuity
of the organization. The focus of the Board should be to carry
out the mission of the organization. Unfortunately
non-functioning or uncooperative Board members take the
organization’s focus away from serving their target population
or purpose. As a member of the Board or a stakeholder in the
organization, what can you do?
First, you must assess the situation to
determine the nature of the problem. What makes the Board member
a "problem"? Perhaps you are too close to the situation and
personal feelings will not allow you to properly assess what is
happening on the Board. If this is the case, it may be necessary
to bring in someone from outside the Board to analyze what is
happening on the Board. Different situations require different
approaches. For example, non-participating Board members may
simply be over-extended in their time commitments. Or, there may
be discontent regarding Board leadership or the current focus
and direction of the Board.
While it is not necessary that all Board
members agree, all the time, it is important that they are
committed to carrying out the mission of the organization.
Diversity of backgrounds and opinions on a Board is a good
thing! Diversity of thought allows the organization to grow and
adapt to the changing needs of their target population. This
keeps the organization relevant and insures it will be around in
the future.
However, when the Board becomes bogged down
due to inactivity, a decision must be made to move forward.
Decisive action must be taken. Often a consultation with a
non-profit expert will put the organization back on track.
Sometimes more extensive Board training is required.
Whatever the remedy, the population that the
organization serves looks to the Board for leadership and to
take action.
For specific solutions to organizational issues and Board
challenges, contact the
Law Offices of Gwendolyn Hailey at 919-687-7778 for a free
initial consultation.
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Gwendolyn S. Hailey 2007
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